Privacy Policy

Last updated: February 13th, 2026

Introduction

Welcome to plananything.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our timeline and project planning service.

plananything.ai is operated from the United Arab Emirates. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account or use our service, we may collect:

  • Account Information: Name, email address, and password (stored securely using industry-standard hashing)

  • Profile Information: Avatar image, job role, and professional details

  • Team Information: Team memberships, roles, and invitation data

Usage Data

We collect information about how you use our service:

  • Timeline Data: Projects, tasks, milestones, comments, day notes, and cost information you create

  • AI Interactions: Chat conversations, prompts, and responses when using our AI-powered features

  • Activity Logs: Actions performed within the application for audit and debugging purposes

Technical Information

We automatically collect certain technical data:

  • Device Information: Browser type, operating system, and device identifiers

  • Connection Information: IP address and general location data

  • Session Data: Cookies and session identifiers to maintain your logged-in state

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our service

  • Process your transactions and manage your subscription

  • Enable AI-powered features such as timeline generation and chat assistance

  • Send you important service updates and notifications

  • Respond to your inquiries and provide customer support

  • Analyze usage patterns to improve user experience

  • Ensure the security and integrity of our service

  • Comply with legal obligations

Third-Party Services

We work with trusted third-party services to provide our functionality. Below is a transparent disclosure of these services and the data they may access:

Payment Processing

Stripe processes all payment transactions. When you subscribe, Stripe receives your payment details directly. We store only a customer identifier and subscription status—never your full payment card details.

AI and Language Model Services

OpenAI powers our AI features including timeline generation and chat assistance. When you use these features, relevant content (such as your timeline details or chat prompts) is sent to these providers to generate responses. These providers process data according to their respective privacy policies and data processing agreements.

Authentication Services

Google, Microsoft, and LinkedIn may be used for social login. When you authenticate via these providers, we receive basic profile information (name, email, avatar) as authorized by you during the login process.

Document Generation

PDFShift generates PDF exports of your timelines. Timeline content is transmitted securely for processing and is not retained by the service after generation.

Analytics

Fathom Analytics provides privacy-first website analytics. This service does not use cookies and does not collect personal data—only aggregate, anonymized usage statistics.

AI and LLM Data Processing

Our AI features are central to plananything.ai's functionality. Here's how we handle your data in relation to AI:

  • What We Send: When you use AI features, we transmit relevant context (timeline content, chat messages, user preferences) to our AI providers

  • Token Usage: We track token consumption for billing and service management purposes

  • No Training: Your data is not used to train third-party AI models. Our agreements with AI providers ensure your content remains confidential

  • Data Minimization: We send only the minimum necessary data required to fulfill your request

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your authenticated session

  • Remember your preferences

  • Analyze aggregate usage patterns

Cookie Types

  • Essential Cookies: Required for basic functionality and security (session management)

  • Analytics Cookies: Help us understand how our service is used (can be disabled)

You can control cookie preferences through your browser settings. Note that disabling essential cookies may affect service functionality.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy:

  • Account Data: Retained while your account is active and for a reasonable period afterward for legal and business purposes

  • Activity Logs: Automatically deleted after 365 days

  • Session Data: Sessions expire after 2 hours of inactivity

  • Deleted Accounts: When you delete your account, all associated data (timelines, comments, team memberships) is permanently removed through cascading deletion

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You can access your data through your account settings. You may request a copy of your personal data in a portable format.

Correction

You can update your profile information directly through your account settings.

Deletion

You can delete your account at any time. This will permanently remove all your data, including:

  • Profile information

  • All timelines you own

  • Comments and contributions

  • Team memberships

  • AI conversation history

Data Export

You can export your timelines in various formats (PDF, image) for your records.

Opt-Out

You can opt out of non-essential communications and analytics tracking.

GDPR Rights (EU Users)

If you are located in the European Union, you have additional rights under GDPR including the right to object to processing and the right to lodge a complaint with a supervisory authority.

CCPA Rights (California Users)

California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption: All data is encrypted in transit using TLS/SSL

  • Password Security: Passwords are hashed using industry-standard algorithms

  • Access Controls: Strict access controls limit who can access user data

  • Regular Audits: We regularly review and update our security practices

  • Secure Infrastructure: Our service is hosted on reputable cloud infrastructure with robust security certifications

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Children's Privacy

plananything.ai is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at [email protected].

International Data Transfers

plananything.ai operates from the United Arab Emirates. If you access our service from outside the UAE, your information may be transferred to and processed in the UAE or other countries where our service providers operate.

For users in the European Economic Area (EEA), we ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses where applicable.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website

  • Updating the "Last Updated" date at the top of this policy

  • Sending you an email notification for significant changes

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Address: Bobos Studios LLC SHAMS Free Zone, Sharjah, United Arab Emirates

For GDPR-related inquiries, you may also contact our data protection representative at the email address above.

By using plananything.ai, you acknowledge that you have read and understood this Privacy Policy.